Privacy Policy
Privacy Policy
Last updated: [07/01/2026]
1. Introduction
ALT Property Development Ltd (ALT Roofing) (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website [www.altroofing.co.uk], contact us, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Company name: [ALT PROPERTY DEVELOPMENT LTD]
Registered address: [71-75 SHELTON STREET COVENT GARDEN LONDON UNITED KINGDOM WC2H 9JQ]
Email: [customers@altroofing.co.uk]
Telephone: [0800 669 6550]
We are the data controller responsible for your personal data.
3. Personal Data We Collect
We may collect and process the following personal data:
a) Information you provide to us
Name
Email address
Telephone number
Property address
Details about roofing enquiries or requested services
Any information submitted via contact forms, email or phone
b) Automatically collected data
When you visit our website, we may collect:
IP address
Browser type and version
Pages visited
Date and time of visits
Device and operating system
This data helps us improve website performance and security.
4. How We Use Your Personal Data
We use your personal data to:
Respond to enquiries and provide quotations
Carry out roofing services
Communicate with you about your project
Manage customer relationships
Comply with legal and regulatory obligations
Improve our website and services
We will not use your data for purposes incompatible with the above.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – to provide roofing services or quotations
Legitimate interests – to run and improve our business
Legal obligation – to meet accounting, tax or regulatory requirements
Consent – where you have explicitly agreed (e.g. marketing emails)
6. Marketing Communications
We will only send marketing communications where:
You have given consent, or
We have a legitimate business relationship and lawful basis
You can opt out at any time by contacting us or using unsubscribe links.
7. Sharing Your Personal Data
We do not sell or rent your data.
We may share data with:
Accountants or professional advisers
IT and website service providers
Legal or regulatory authorities where required by law
All third parties are required to respect data protection laws.
8. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data, including:
Secure systems and passwords
Restricted access to personal data
Secure storage of physical documents
We retain personal data only for as long as necessary for legal or business purposes.
9. Cookies
Our website may use cookies to:
Improve website functionality
Analyse traffic and usage
You can control cookies via your browser settings.
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us using the details above.
11. Complaints
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
We encourage you to contact us first so we can resolve any concerns.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.